Privacy Policy

Information We Collect

We collect information you provide directly when you create an account, fill out forms, or communicate with us. This includes your name, email address, institution name, phone number, and role.

We also collect usage data automatically, including browser type, device information, IP address, pages visited, and interaction patterns within the platform. This data helps us improve our services and provide a better user experience.

How We Use Information

We use your information to provide, maintain, and improve our services; to process transactions and send related notifications; to respond to your inquiries and provide customer support; and to send you technical notices, updates, and administrative messages.

We may also use your information to analyze usage trends and measure the effectiveness of our platform, and to personalize your experience based on your institution's needs.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We conduct regular security audits and penetration tests. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand how you use our services. You can control cookie preferences through your browser settings.

Children's Privacy

Scholync is designed for use by educational institutions and their authorized personnel. We do not knowingly collect personal information directly from children under 13. Student data is managed by authorized institution administrators in compliance with applicable child data protection laws including COPPA and FERPA.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact

If you have any questions about this privacy policy or our data practices, please contact us at hello@scholync.com.